Rarely has a man been so loved in the corporate world that his endearments have replaced his official name. Richard Rick Smith is that man. The CEO of Securus Technologies has left a mark in many telecommunication firms across the industry. Rick Smith holds a Bachelor of Science in Electrical Engineering from the Rochester Institute of Technology. He studied Mathematics for his masters at the State University of New York (SUNY), Brockport. Rick Smith further went on acquiring his Masters in Business Administration from the University of Rochester.
Owing to his rich background in technology and information management, Rick Smith was the right man to be chosen to head Securus Technologies. Securus Technologies is a leading international provider of sensitive technological services such as information management for governments and detainee communication. Rick Smith became the CEO of Securus on June 23, 2008. Mr. Smith is an all-rounded man who has had experience in business development, finance, IT and telecom. Due to this, he was able to lead Eschelon Telecom into exponential growth. During his time as CEO of Eschelon, he made the company’s profits rise from $30 million to $350.
In his current position as Securus Technologies’ CEO, many contracts have been given to Securus Technologies. Securus has also developed multiple patented technologies and employed more personnel due to its expansion. Rick Smith’s first responsibility as a CEO was to oversee a smooth transition as secures just been borne out of a merger of T-Netix and Evercom. In 2007 there was also another major acquisition of a firm that dealt with Offender Management Systems. This company was the former telecom giant Syscon Justice Systems.
Rick Smith has tailored Securus ‘products in a way that ensures corporate social responsibility. They achieve this by coming up with a technology solution to counter prison contraband, monitor parolees and prevent contraband cell phones from connecting to the network in the general public. As he leads Securus into innovating new technologies, Rick Smith has a team of customer care personnel whose job is to respond to customer criticisms and take suggestions from customers seriously. Since most government entities deal with a lot of data, Securus has been contracted to offer information management solutions.
Securus Technologies is the services provider to more than 2,600 prisons in 45 states. They also provide these services overseas to District of Columbia, Mexico and Canada. Securus has its headquarters in Dallas, Texas. There are four other Securus’ smaller regional offices dispersed in locations around Dallas metro and Atlanta, Georgia. Rick Smith can be recognized to have successfully steered Securus Technologies in the right direction since he took over its leadership. Securus has become one of the most recognized providers of sensitive telecom solutions internationally.